Acknowledgement and Acceptance

1.1 By utilizing the Top Sales Mate business company (Top Sales Mate) websites (Websites), you acknowledge that you have read, comprehended, and agreed to the legal provisions outlined in these Terms & Conditions (Terms).

1.2 The term "Websites" refers to any website owned and/or operated by Top Sales Mate and encompasses any social media platforms or blogs, including but not limited to those on Twitter, Facebook, YouTube, Zoho, or LinkedIn.

1.3 The information provided on the Websites is subject to change without prior notice. If you are a regular visitor and/or member of Top Sales Mate, please ensure to periodically review these Terms.

Using the Websites

You are solely responsible and legally accountable for your activity, usage, and conduct on the Websites.

Your Obligations When Using the Websites

3.1 Trade Marks and Copyright

(a) "Top Sales Mate" is the trading name for Top Sales Mate business company. Any mention of Top Sales Mate encompasses all related entities, authorized licensees, and agents. "Top Sales Mate Trade Marks" refers to all trademarks belonging to Top Sales Mate, regardless of registration status.

(b) In accordance with Australian and international law, the material presented on our Websites, including all pages, graphics, and services, is subject to copyright. You are prohibited from:

(i) Unlawfully utilizing any of our or our suppliers' copyrighted material;

(ii) Misrepresenting content from our site as your own, including the practice of 'framing' our site within another site, as well as copying and re-using portions of the site;

(iii) Utilizing, modifying, publishing, licensing, creating derivative works from, transferring, or selling any copyrighted material, Top Sales Mate Trade Marks, information, materials, software, products, or services obtained from the Websites without our prior written consent.

(c) You may access, utilize, download, and print information and materials displayed on the Websites for your personal and non-commercial use only, including for property investment purposes or the purchase or lease of commercial property through Top Sales Mate.

3.2 Unacceptable Content

(a) To ensure a positive experience for all users, you are prohibited from posting any material that violates laws, is threatening, abusive, defamatory, obscene, false, misleading, infringes third-party rights, distributes chain letters or pyramid schemes, distributes viruses or harmful technologies, imposes an unreasonable load on our infrastructure, copies, modifies, or distributes other person's content without consent, uses automated means to access the Websites without our permission, harvests information about others without consent, impersonates any person or entity, or makes available any material that you do not have the right to make available.

3.3 Objecting to Content

You are solely responsible for any content you create, transmit, or display on our Websites and the consequences of your actions. Top Sales Mate reserves the right to pre-screen, review, modify, refuse, or remove any content from the Websites at its discretion. If you encounter objectionable content, please contact the Top Sales Mate Privacy Officer listed in Section 11.

3.4 Changes to Content

Top Sales Mate and its suppliers may make improvements or changes to the information, services, products, and other materials displayed on the Websites, or terminate the Websites, at any time without notice. Top Sales Mate may modify the Website Terms at any time, and such modifications will take effect immediately upon posting on the Websites. By accessing or using the Websites, you agree to regularly review the Terms, and your continued access or usage will signify your acceptance of the modified Terms.

3.5 User Generated Content

If you upload content, you must attribute the author and source, indemnify us against liability claims, and warrant that the content is legally compliant. You agree to assign copyright in all original content posted on the Websites to Top Sales Mate upon publication.

3.6 Copyright Assignment

You agree to assign copyright in all original content posted on the Websites to Top Sales Mate upon publication. Avocado Wealth retains copyright on all content, design, and artwork produced for the Websites.

3.7 Consent

By uploading photographs, audio, or video recordings of yourself, you consent to Top Sales Mate's right to use this content in the production of the Websites.

3.8 Linking Policy

You are welcome to link to our Websites, provided all links comply with these Terms. Top Sales Mate reserves the right to request removal of links that misrepresent its brand or reputation.

3.9 Comments Policy

Comments posted on the Websites must be constructive, civilized, and relevant. Top Sales Mate reserves the right to remove any content that does not adhere to these guidelines and may suspend or terminate membership in extreme cases.

Copyright and Trade Marks Policy

4.1 Top Sales Mate will promptly address notices alleging infringement or breach of intellectual property or personal rights within 7 business days.

4.2 Top Sales Mate will promptly address notices alleging defamatory posts or links within 1 business day.

4.3 Top Sales Mate reserves the right to remove users and/or subscribers for copyright and trademark infringement and will make reasonable efforts to remove any infringing content.

4.4 Top Sales Mate is not responsible for user-generated content published on its Websites, provided it is removed within the specified timeframe.

4.5 If you suspect infringement of your copyright or trademarks, please contact Top Sales Mate using the details in Section 11.

5. 5. Privacy

We collect personal information about you when you visit our Websites, register, sign up for features, participate in surveys or competitions, order products, or contribute to forums. This information is used as outlined in our Privacy Policy.

6. 6. Disclaimers

6.1.General

(a) Top Sales Mate is not liable to you or any third party for any loss associated with the use of the Websites or any linked websites. All information on the Websites is provided as a convenience and has been obtained from third parties. Top Sales Mate does not verify the accuracy of this information.

(b) By using the Websites, you acknowledge and agree to use them at your own risk.

(c) Top Sales Mate does not guarantee that your use of the Websites will meet your requirements, be uninterrupted, timely, secure, free from error, or that defects will be corrected.

(d) Any material downloaded or services obtained through the Websites are at your own risk, and you are solely responsible for any resulting damage or loss.

(e) Top Sales Mate excludes all warranties and conditions to the fullest extent permitted by law.

(f) Top Sales Mate is not liable for any injury, loss, claim, damage, or consequential damages arising from the use of information on the Websites.

7. 7. Third Party Websites

Our Websites may link to third-party websites not owned or operated by Top Sales Mate. We are not responsible for the content or terms and conditions of these external sites and do not endorse them. We recommend reviewing their terms and conditions and privacy policies.

8. 8. Calculators

Results from calculators on the Websites should be used as indications only and do not represent quotes or pre-qualifications for products or services. It is advised to consult legal or financial advisers before proceeding with any transaction.

9. 9. Choice of Law/Forum

These Terms are governed by the laws of Australia, and any legal action between Top Sales Mate and you will be brought exclusively in a court of competent jurisdiction in Australia.

9. 10.Complaints Handling

(a) Lodgment of Complaints: Complaints may be lodged by email or letter to the Top Sales Mate Privacy Officer listed in Section 11. They will be acknowledged, and progress updates provided.

(b) Response to Complaints: Complaints will be processed promptly and courteously, with a goal of resolving them as soon as practicable.

(c) Review of Complaint Handling Process: Top Sales Mate conducts internal reviews to ensure effective complaint management processes.

(d) Records/Systems: Complaints are recorded and analyzed to identify trends and improve processes.

(e) Escalation of Complaints: If a complaint cannot be resolved internally, it may be escalated to the Fair Trading Office or ACCC.

11. 11. Contacting our Privacy Officer

If you have any privacy concerns or wish to lodge a complaint, you can contact the Top Sales Mate Privacy Officer using the details provided

Shuai Luo

Top Sales Mate business company

Level 24, Tower 3, 300 Barangaroo Ave, Barangaroo, NSW 2000

EMAIL: [email protected]